Head of Communications
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| Job Type | Permanent Full Time |
| Location | Middlesex |
| Area | 210 |
| Sector | Marketing |
| Salary | £attractive package |
| Start Date | ASAP |
| Telephone | 01793734440 |
| Job Ref | jh682 |
| Job Views | 269 |
- Description
- Head of Communications
Middlesex
£attractive package
Rocking Zebra Recruitment is looking for a Head of Communications to lead the development and transformation for customer marketing and operational communications for a well-known house hold brand, ensuring the customer is at the heart of everything the do.
You will develop the content strategy to transform how they communicate with our customers, with a focus on providing engaging content and encouraging customers to interact increasingly so via digital channels.
You will alongside develop the in-house content capabilities and create a content centre of excellence for the whole UK organisation.
Responsibilities
Develop and roll out a content strategy for UK business
Lead the content team to create engaging personalised, segmented content for all channels and media to support all stages of the customer lifecycle
Lead the comms transformation project to reduce reliance on paper comms and encourage customers to interact with via the app and web
Manage creation of operational comms for all business functions and liaise with the Operational Comms team to drive delivery to our customers
Lead the content and comms workstreams for the website transformation project
Collaborate with different areas of the business to create copy that best communicates the brand, from Compliance, Legal, UX, Dev teams, to third party agencies.
Ensure the Content team produces copy that brings to life the brand tone of voice, translate content into meaningful messaging, and ensure copy meets the needs of key stakeholders
YOUR EXPERIENCE
Significant demonstrable experience of developing communications in a large fast moving consumer facing/retail company
Very strong creative judgement with the ability to write in and judge creative work against an established brand identity
Highly developed written and verbal communication skills
Strong attention to detail and enthusiasm for quality and consistency
Significant exposure to online marketing, social media and e-commerce, as well as an informed perspective on how best to deploy content in each
Proven track record of managing high-performing teams
Skilled in developing and executing content strategies for large, multi-national organizations
Strong leadership, stakeholder management and influencing skills
Ability to drive organisational change across multiple stakeholder groups
If you feel that this is you then please call the Rocking Zebra Recruitment Team today or send your CV to us.
Rocking Zebra want to offer you the best service possible and we urge you to follow up your application with a phone call to discuss why you believe you are a best fit for the role. We will endeavour to respond to your call and application within 3 days however if you have not heard from us in that time you have not been successful for this opportunity. Do not give up keep your eye on our website for other suitable roles. Good Luck!
by FastRecruitmentWebsites