Business Support Coordinator

Swindon

£27000 - £30000

We love working with this reputable family-owned company with a rich history spanning 50 years, specialising in the import and distribution of products. They are seeking an experienced Business Support Coordinator to join the dynamic team. This pivotal role requires a versatile individual with impeccable organisational, communication, and administrative skills.

Key Responsibilities:

• Sales Order Processing:  Handle B2B and B2C sales orders (both UK and international) from various platforms, including our trade website, retail platforms, email, and telephone.

• Sales Office Administration:  Manage credit control, invoicing, sales enquiries, and maintain a high standard of customer service.

• Financial Transactions:  Process and allocate incoming customer account payments via bacs and oversee online customer payments through various platforms. Conduct monthly tasks such as sending customer statements and follow-up communication.

• Excel Expertise:  Utilize advanced Excel skills (Pivot sheets, Vlookups, etc.) to compile raw data into price lists, quotations, and reports for management analysis. Maintain UK, Ireland & Export price lists and customer quotations.

• Sales Statistics:  Generate and maintain daily and monthly sales statistics for management review.

• Administrative Support:  Provide efficient, accurate, and sometimes confidential administrative support and data analysis.

• Office Management: Oversee the day-to-day operations of the bustling sales office.

• Central Support:  Act as a central point of contact within the Kenro office, liaising with various departments.

Key Skills:

• • Advanced Excel Skills (Pivot sheets, Vlookups, etc.).
  • Intermediate to advanced proficiency in Microsoft Word, Outlook, Teams, and PowerPoint.
  • Exceptional communication skills, including a professional telephone manner and the ability to cultivate strong business relationships.
  • Proficiency in organization, task prioritization, and time management.
  • Self-starter with versatility, enthusiasm, and keen attention to detail.
  • Relevant previous experience in a similar role.
  • Understanding of online sales and retail is advantageous.
  • Possession of a full, clean driving license and access to a car is preferable.

Other Details:

-Working Hours: 8.30am to 4.30pm, Monday to Friday (with ½ hour for lunch). Hybrid working available.

- Holidays:  20 days per annum, plus bank holidays and Christmas Shutdown.