Senior Key Account Manager – NHS
Field-Based | UK
The Role
A strategic Senior Key Account Manager role focused on owning, retaining and growing a portfolio of NHS clients.
You’ll manage key relationships across Trusts, ICBs and national bodies, with a clear remit to expand existing accounts through consultative, tech-led selling.
This is not new business focused — it’s about deepening partnerships, identifying growth opportunities, and driving long-term value.
My client is well regarded within the sector. The customer base is established and with a recent Government mandate within the NHS, this is a unique time to lead this offering.
We are offering a compelling package, OTE, car allowance, field based opportunity.
Key Responsibilities
Own and grow a high-value NHS account base
Build relationships with CDIOs, CIOs, IT & Digital leaders
Develop and execute strategic account plans
Identify upsell, cross-sell and expansion opportunities
Navigate NHS procurement frameworks (SBS, CCS, G-Cloud)
Manage complex, multi-stakeholder sales cycles
Lead QBRs and senior-level conversations
Maintain pipeline, forecasting and CRM accuracy
What Success Looks Like
Consistent account growth and retention
Strong senior stakeholder relationships
Clear alignment to NHS digital priorities
Trusted as a strategic partner, not a supplier
Experience Required
Proven Key / Strategic Account Management experience
Direct NHS or public sector experience (essential)
Track record of growing existing accounts
Experience selling technology, SaaS or digital solutions
Strong understanding of:
NHS structure (Trusts, ICBs, national bodies)
Procurement frameworks and buying cycles
Comfortable with long, complex sales cycles
Profile
Consultative and commercially sharp
Credible at senior NHS stakeholder level
Strong planner — able to manage complex accounts
Patient, resilient, relationship-led