Software Implementation Specialist


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https://www.rockingzebra.com/job-search/1457/job2017-09-25 17:02:211970-01-01 Rocking Zebra
Job Type Permanent Full Time
Location Chippenham
Area 124,134 Chippenham
Sector Marketing
Salary £25k-£27k plus bens
Start Date ASAP
Telephone 01793734440
Job Ref jh736660
Job Views 13
Description
Software Implementation Specialist
Chippenham
£25k - £27k plus benefits
 

Rocking Zebra recruitment is currently looking for a Software Implementation Specialist to join an exciting rapidly growing business.    Working with a wider technology and account management team, you will work with internal and external teams to implement a wide range of solutions to a broadly blue chip international customer base. 
 

Role responsibilities
 
·         Work with clients post sale to collect the information needed to create a specification that describes how the system will be implemented for them
·         Complete a project plan and schedule that lists each task in the implementation project, individual accountabilities and due dates
·         Distribute the plan to other members of the service implementation team and IT department to obtain feedback and confirm project milestone dates
·         Configure and customise the software to match the agreed client specification
·         Work interactively with clients to answer questions, gain additional information and obtain client feedback
·         Fully-document any changes to the standard system
·         Manage the project schedule and budget, recording time spent on each activity
·         Create time and cost estimates for additional configuration beyond clients’ initial scope        
·         Demonstrate the configured system to the client and obtain sign-off to the development site version before providing the client with access to the live site
·         Provide initial support to answer questions regarding the set-up and configuration
·         Provide ongoing routine support as required in conjunction with the account management team
·         Develop the relationship with clients to ensure they receives the appropriate level of training, technical support and we are kept up-to-date with software releases 
·         Line responsibility for the Technical Executive
 

This role may suit a suitable graduate with 1 years’ experience or someone who has worked within a software technical implementation environment.
 

If you feel that this is the role for you then we are keen to speak with you. Please send your details to the Rocking Zebra Recruitment Team.
 
 

Rocking Zebra want to offer you the best service possible and we urge you to follow up your application with a phone call to discuss why you believe you are a best fit for the role. We will endeavour to respond to your application within 3 working days, however, if you have not heard from us in that time you have not been successful for this opportunity. Do not give up keep your eye on our website for other suitable roles. Good Luck!
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