Description

Business Analyst

Join an award leading, rapidly growing Fintech during phase of exciting growth
Business Analyst sought to ensure marketing leading operational processes across all operational functions
Ensure Processes are efficient, controlled, meet regulations and drive best customer outcomes
Highly visible role working closely with operational, product, QA and development teams
Underpinning the approach will be the need for data driven monitoring and decisioning
Be part of something changing the market where everyone has a say in how we develop and how we change the game

Responsibilities

To support the COO in driving change and respond to day to day issues across the business
To become the expert in and help drive process improvements across operations;
Communicate with internal colleagues to understand the needs of departments;
Analyse and create suggestions for strategic and operational improvements;
Consider opportunities and potential risks attached to suggestions you make;
To document, review, update and standardise the documentation of the Operations structure, objectives, policies and procedures;
Continually seek ways to improve the efficiency and effectiveness of the business;
To ensure procedures operate in line with Regulatory requirements and within agreed risk appetite;
To assist as business priorities, require with the delivery of key projects, special initiatives, issue resolution or business opportunities;
To deliver the role in line with the businesses core brand principles to help drive customer awareness and our member culture.

Experience

Experience of lending operations and the regulatory framework around these;
Business analysis, facilitation and problem solving;
Experience of process re-engineering and implementation of process to operations teams
Understanding, documentation and implementation of business process;
Understanding of data, data structures and reporting;
People & relationship management skills;
Computer Literate with a good working knowledge of Microsoft Office (Excel, Word and PowerPoint);
Organised, accurate, prepared to take ownership of tasks;
Able to manage your own time, pro-active and able to follow tasks through to completion;
The ability to work under pressure and to strict time frames;
Good written and verbal communication skills;
Ensure appropriate authorities and escalations are adhered to through processes.

Anything else?

Please send your cv to the team so we can give you a call to discuss the role in more detail
What’s in it for you:

£ competitive salary package, bonus, pension, healthcare, share options and 25 days holiday
Plus a host of other benefits too long to list

Business Analyst