Head of Events
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| Job Type | Permanent Full Time |
| Location | Swindon |
| Area | 134,147,152,164,232,190,192,231 |
| Sector | Marketing |
| Salary | 45000 - 52000 |
| Start Date | asap |
| Telephone | 01793 734440 |
| Job Ref | VS864378 |
| Job Views | 606 |
- Description
- Head of Events
Swindon
£45000 - £52000 + Bens
Rocking Zebra are working with an amazing client based in Swindon that are looking to recruit a Head of Events.
This is a brand-new role to the business and one that will offer an exciting challenge and to work within a pace driven environment which will see you involved in strategy, client growth and team development.
Responsibilities include:
Team management
- You should demonstrate strong & clear leadership towards your team and the wider business. Your management style should always be objective and in the best interest of the business.
- Your team will each have a target to deliver £x of business quarterly, you should support them in achieving their targets and help them to grow their clients.
- Helping to allocate work across the team
- Weekly 1-2-1 meetings with each of your team to discuss activities, who’s doing
- Conducting performance appraisals with each team member twice / year.
- Attending occasional events, monitoring your teams’ ability to deliver shows and support their clients.
- Review client and internal feedback in monthly feedback meetings and take any corrective action.
- Signing off budgets, reviewing margins, any discounts and external spend.
- Supporting your team with commercial decisions, pricing, advice and encouragement.
- Your team will be given a quarterly target based on retaining and growing our existing clients by an average of 10% year on year.
- Support your team in looking for new opportunities and help them to achieve this growth and develop a strong & collaborative relationship with the Sales & Marketing team
- Attending regular client meetings with your team to help strengthen the relationship and review the account.
- Write and prepare pitch presentations and ‘lead’ the pitch process to re-sign a client.
- Working with your team to ensure the relationship with existing clients is as strong as possible through post-event feedback, account reviews and regular communications.
- Having quarterly review meeting (or call) with each of your clients to monitor their level of satisfaction and take any corrective action arising from this
- Attend monthly management meetings, discuss the strategic goals of the business and play a proactive role in making this happen.
- Create a strategy to develop and retain existing clients and attend a monthly Account Plan meeting to discuss these plans
- Designing & implementing an induction plan for new employees during their 3-6 months’ probation period.
- Supporting your team in researching their clients and having a very strong understanding of your clients’ businesses including brands, strategy & vision, culture, comms plans, competitors etc.
- Ensuring your team are using Social Media to build their networks and increase their understanding of their client (LinkedIn with clients & prospects post meeting, following on Twitter/Instagram).
Skills & Experiencs Required
- You should have extensive experience within the events industry and proven track record in delivering & producing events with budgets exceeding £250k.
- You should have proven ability in managing and supporting a team
- You should have a proven track record in developing client relationships and pitching
- KPI’s
- Hit your quarterly retention & growth target – must achieve the budget target.
- Ensure client feedback scores exceeds 9.0 on a quarterly basic across your team
- Ensure all points on your team’s PDP’s are executed
- Conduct quarterly client reviews
- Visit your clients’ office (at least) every 8 weeks with new offerings
If you feel this is you then please call the Rocking Zebra recruitment team today or send your CV to us.
Rocking Zebra want to offer you the best service possible and we urge you to follow up your application with a phone call to discuss why you believe you are a best fit for the role. We will endeavour to respond to your call and application within 3 days, however if you have not heard from us in that time you have not been successful for this opportunity. Do not give up! Keep your eye on our website for other suitable roles. Good Luck!
by FastRecruitmentWebsites