Senior Account Manager


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https://www.rockingzebra.com/1584/job2018-01-25 15:39:451970-01-01 Rocking Zebra
Job Type Permanent Full Time
Location Oxford
Area 232 Oxford
Sector 14
Salary £45k plus bens
Start Date ASAP
Telephone 01793734440
Job Ref jh764018
Job Views 317
Description
Senior Account Manager -Ecommerce 
Oxford
£45,000 plus bens
 
Rocking Zebra recruitment are recruiting for experienced Ecommerce Senior Account Manager to join an awarding digital agency based near Oxford.
 
You will be arriving at a very exciting time of agency expansion.
Your role will be a blend of senior level relationship management (for some of the tier 1 clients and retailers), leadership, strategy and financial management.
Challenged by evaluating client’s needs and their aspirations you will be executing strategic plans and supporting the delivery team in the successful engagement of both B2B/B2C and eCommerce build projects whilst maintaining key profitability and driving additional revenue via:  
 
Creation of trust through solid relationship management of client stakeholders
 
Identification and perusal of cross and upsell opportunities for revenue growth
 
Undertaking review meetings, roadmaps, performance and strategy reviews
 
Working with sales, project and support managers to ensure smooth on-boarding and the effective delivery of SLAs
 
Looking for continual improvement and feedback with suggestions to the internal teams
 
We are looking for:-
You will be naturally commercially savvy
Passionate with expert knowledge of the digital and eCommerce industry
Positive attitude with high levels of personal motivation
Minimum of 5 years working within a digital agency
Experience of working with eCommerce, medium to enterprise CMS and associated marketing technology platforms
Excellent MS Office product skills
A high standard of written language and numeric analytical proficiency
Good meeting / minute / contact reporting
Excellent organisational and time management
Presentation experience and excellent negotiation skills


This role is pivotal to the business and is a fantastic opportunity to make a difference and to learn and grow with a fantastic business.


If you feel that this is you then please call the Rocking Zebra Recruitment Team today or send your CV to us.
Rocking Zebra want to offer you the best service possible and we urge you to follow up your application with a phone call to discuss why you believe you are a best fit for the role.  We will endeavour to respond to your call and application within 3 days however if you have not heard from us in that time you have not been successful for this opportunity.  Do not give up keep your eye on our website for other suitable roles.  Good Luck!
 
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