Customer Services Adviser


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https://www.rockingzebra.com/1455/job2017-09-22 16:33:241970-01-01 Rocking Zebra
Job Type Permanent Full Time
Location Swindon
Area 134 Swindon
Sector 18
Salary £20,000 - £23,000
Start Date ASAP
Telephone 07950509590
Job Ref JR736237
Job Views 50
Description
Rocking Zebra Recruitment – Sales jobs in Swindon, Bath and Bristol
Customer Services Adviser
Outskirts of Swindon
£20-23k
Rocking Zebra recruitment is currently looking for a Customer Service Adviser to join a long established national personal lines insurance company in their branch based on the outskirts of Swindon.
They are personable, professional and business minded candidates to join their team
Key Responsibilities
·         Dealing with customers via the telephone and email in a professional and confident manner – advising on general insurance requirements
  • Build and maintain relationships with customers and colleagues alike whilst keeping the customer journey and their satisfaction as paramount
  • Be able to demonstrate a strong, enthusiastic sales ability – identifying cross selling opportunities
  • Contacting customers due for renewals and processing/dispatching renewal documentation  
  • Support team members and other colleagues around the business to ensure company targets are achieved
  • To carry out any other ad-hoc tasks which are required by the business to ensure good customer relations
Skills and Experience
  • Have good communication skills both written and verbal
·         Be a problem solver - using initiative when applicable
·         Be honest and empathetic – demonstrating integrity and due diligence and care in all work
·         Sales and/or Customer service experience
·         Insurance knowledge is advantageous but not required
Due to the location of this role you will need to be a driver with a vehicle.
Rocking Zebra want to offer you the best service possible and we urge you to follow up your application with a phone call to discuss why you believe you are a best fit for the role. We will endeavour to respond to your application within 3 working days, however, if you have not heard from us in that time you have not been successful for this opportunity. Do not give up keep your eye on our website for other suitable roles.
Good Luck!
 
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